Shipping policy
Shipping Policy – ASB Mart
Effective Date: July 12, 2026
Welcome to ASB Mart. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
1. Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, promotions, or holidays, processing may take slightly longer.
2. Shipping Time
- Pakistan: Estimated delivery time is 3–7 business days, depending on your location.
- Remote areas may require additional delivery time.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and the selected shipping method.
- Free shipping may be offered on selected products or promotional campaigns.
4. Order Tracking
- Once your order has been shipped, you will receive a tracking number (where available) via email, SMS, or WhatsApp.
5. Delivery Delays
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
- Unexpected circumstances beyond our control
ASB Mart is not responsible for delays caused by third-party courier companies.
6. Incorrect Address
Customers are responsible for providing the correct shipping address.
If an incorrect or incomplete address is provided, additional shipping charges may apply for re-delivery.
7. Damaged or Lost Packages
If your package arrives damaged or you do not receive your order within the expected delivery time, please contact us within 48 hours of the expected delivery date.
8. International Shipping
Currently, ASB Mart ships only within Pakistan.
If international shipping becomes available in the future, this policy will be updated accordingly.
9. Contact Us
If you have any questions regarding shipping, please contact us:
ASB Mart
Email: asbcorporateservices@gmail.com
Response Time: Within 24 business hours